Terms & Conditions

This page contains the Terms and Conditions for The Jo Hall’s goods and services.

Last updated: Sept, 2024

Thank you for visiting The Jo Hall’s website https://thejohall.com/, referred to herein as “this web site”.

Acceptance of Terms:

These Terms and Conditions govern your use of this web site. By accessing this web site, or purchasing, downloading or using Afire Consulting Limited services, you are acknowledging that you have read and accept these Terms and Conditions.
These Terms and Conditions are subject to change by Afire Consulting Limited (hereinafter “Company”) at any time and at our discretion without notice by updating this posting. You must review this page on a regular basis to keep yourself informed of any changes.
Your use of this web site after any changes are implemented constitutes your acceptance of the changes. As a result, we encourage you to consult the Terms and Conditions each time you use this web site.

Intellectual Property:

You acknowledge and agree that all content and materials available on this web site are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. Except as expressly authorized by Company, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content.

As noted above, reproduction, copying, or redistribution for commercial purposes of any materials or design elements on this web site is strictly prohibited without the express written permission of Company. For information on requesting such permission, please contact us at jo@joannahall.co.uk

Further, you agree that, if you violate, or display any likelihood or violating, any of your agreements contained in this section, the Company will be entitled to injunctive relief to prohibit any such violations to protect against the harm of such violations.

Use License of Digital Downloads:

Permission is granted to temporarily download one copy of information, tools and resources on the Afire Consulting Limited website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on this website;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Upon registration, you hereby acknowledge that by using Company to send electronic communications, which would include, but are not limited to, email, searches, instant messages, uploading of files, photos and/or videos, you that you send through our network. Therefore, through your use, and thus your agreement with this TOS, you are acknowledging that the use of this Service shall result in interstate transmissions.

Order Policies:

Afire Consulting strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our website. Due to human error and other factors we cannot guarantee that all items contained or referenced on the website are entirely accurate, complete or current, nor can we assume responsibility for these errors.

In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, Company shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information.

Additionally, all hyperlinks to other websites from Company are provided as resources to customers looking for additional information and/or professional opinion. Company does not assume responsibility for the claims and/or representations made on these or any other websites.

Payments & Billing:

By making a purchase on this website, and submitting your order, you are agreeing to pay the listed price in full. You authorize Afire Consulting Limited to charge your credit or debit card as payment for your product or service.  Furthermore, you agree that you are responsible for full payment of fees for your order, regardless of whether you actually use the product.

All payments will be taken in GB pounds sterling. All prices on the website include Value Added Tax (VAT) at a rate of 20%. Payments in excess of £150 can be paid online or via invoice. Please contact us if invoicing is your preferred method of payment. In this instance, payment will be due upon receipt of invoice to secure your booking.

User understands and agrees that if you have been extended a generous payment plan option, your subscription for services is a monthly recurring charge billed every month / 30 days. Client hereby understands and agrees that if recurring payment is skipped, declined or late, all services will cease immediately until payments have been reinstated. To cancel any recurring billing a minimum of 7 days written or email notice is required.

Refund Policy:

Client understands that payments made are not refundable.  Services are considered rendered at the time of payment, as extensive planning, strategizing, designing and setup has been delivered in advance that cannot be returned.

Third Party References / Hyperlinks:

This web site may link you to other sites on the internet. These other sites are not under the control of Company, and you acknowledge that Company is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of the other site by or any association with its operators.

We are committed to protecting your privacy. Authorized employees within the Company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

Data Protection & Data Usage:

You hereby warrant that any information you submit to Company through this web site or to the Company through any other means (via comments, forms, emails etc.) is owned by you and that you have the necessary authority to submit such information. You hereby grant Company a royalty-free, perpetual, worldwide license to display, modify, adapt, create derivative works from, and otherwise use any suggestions, ideas, and information that you provide to Company.

We take your data protection seriously. We only collect information about you for a purpose, e.g. if you’re booking a Masterclass place, or subscribing to our newsletter.

Company retains the right to share case studies of client work and client testimonials.  Client may request in writing to retain privacy and anonymity if they choose.

Personal data means any information capable of identifying an individual. It does not include anonymised data. We may process certain types of personal data about you as follows:

  • Identity data may include your first name, last name, username, title.
  • Contact data may include your billing address, delivery address, email address and telephone numbers.
  • Financial data may include your bank account and payment card details, but only if you are making a purchase and this will be processed securely by Stripe).
  • Transaction data may include details about payments between us and other details of purchases made by you.
  • Technical data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site. (This is generated by WordPress).
  • Profile data may include your purchases or orders, your interests, preferences, feedback and survey responses.
  • Usage data may include information about how you use our website, products and services. (e.g visitor stats via WordPress).
  • Marketing and Communications data may include your preferences in receiving marketing communications from us and your communication preferences.

Contacting Us:

If you need to contact us, you can email us at jo@joannahall.co.uk, or send us a letter at 7 Crossways Close, Henlow, SG16 6BE, UK. Please be aware that the company opening hours and days do vary and responses will be made within reasonable time allowances.

Disclaimer of Warranties:

All materials, information, software, products, and services included in or available through this web site (the “content”) are provided “as is” and “as available” for your use. the content is provided without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or noninfringement. company and its agents do not warrant that the content is accurate, reliable or correct; that this web site will be available at any particular time or location; that any defects or errors will be corrected; or that the content is free of viruses or other harmful components. your use of this web site is solely at your risk. because some jurisdictions do not permit the exclusion of certain warranties, these exclusions may not apply to you.

Earnings & Income Disclaimer:

The information contained in these Materials and Services are strictly for educational or informational purposes. The testimonials and examples used in our marketing materials are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual’s success depends on many factors, including industry, services and products offered, competitive position in the marketplace, etc. Therefore, if you wish to apply ideas contained in these Materials, you are taking full responsibility for your actions and are assuming all risks associated with same.