Success Stories
Real team and individual stories of growth, confidence, and influence – the change I help my clients achieve could be yours too.
Helping a Comms Team Step Up as Strategic Business Partners
When a senior internal communication leader wanted his team to move from being tactical communicators to trusted strategic advisors, he asked me to design a bespoke upskilling programme aligned with the IoIC’s competency framework.
Over three highly interactive, in-person training days, we explored the fundamentals of strategic internal communication, including planning, measurement, stakeholder management and influence. Each session was practical, collaborative, and focused on helping the team practice and apply new thinking directly to their day-to-day work, as well as unite and align as a team.
The result?
The team is already seeing a massive shift in how they work and how the business perceives them. They’re more confident in their roles, clearer in their purpose, and better equipped to act as Strategic Business Partners to their stakeholders. It proved so impactful I went on to train their wider network of communicators across the business.
“Jo worked with me to build a bespoke ‘Strategic Business Partner’ upskilling programme, based around the IoIC’s competency framework for my team. Over three fabulously interactive and in-person days she took all of us on a learning journey that covered the fundamentals of strategic IC, good planning, measurement, stakeholder management and influencing. It’s already having a massive impact on the team, and the way they work and I have no doubt that they’ll all be better BPs as a result of what Jo delivered.”
Paul Diggins, Head of Internal Communication, Santander
Testimonials
Turning Redundancy into an Opportunity to Find Career Clarity
After being made redundant from her Comms role, this client understandably felt worried and uncertain about her next career move. She wanted a role that aligned with her values, lifestyle, and family priorities, but self-doubt was holding her back.
Through tailored coaching, we focused on identifying and overcoming self-limiting beliefs, identifying what was truly important to her, taking positive, consistent action, and keeping perspective during a stressful job search.
The outcome? She secured a role in a growing company that aligned with her needs and values and now approaches her work with confidence, calm, and balance, keeping both career and life priorities in harmony.
“Jo accompanied me through the ups and downs of job searching and helped me focus on the positive actions I could take. I am more confident, calmer and balanced thanks to working with Jo.”
Heleen, Communications Business Partner
Rebuilding Confidence and Resilience as an Internal Communications Manager
After eight years in internal communication, this client had reached a crossroads. Despite her experience and capability, she felt her confidence had dipped and was struggling to find her place and direction in the workplace. She knew that to progress, she needed to strengthen her resilience, reconnect with her purpose, and rediscover the joy in her work.
Through a series of focused coaching sessions, we created a safe, supportive space to explore what mattered most to her – her values, her professional identity, and her response to challenging workplace situations. Together, we worked on building self-belief, clarity, and practical strategies for maintaining confidence under pressure.
The impact was immediate and lasting. She now feels more confident stepping forward, prouder of her professionalism, and better equipped to handle difficult situations with calm and perspective. Most importantly, she’s re-energised and finding joy in her work again.
“Jo made me feel safe to share how I was truly feeling or talk about difficult things I had encountered. She helped me to find the solutions I needed. Today I feel more confident in stepping forward and dealing with senior stakeholders. I value my professionalism and I feel more resilient to the difficult situations we can all find ourselves in. Having a safe space to discuss things that I was struggling with at work and getting an unbiased view was also incredibly valuable too.”
Charlotte, Internal Communications Manager
A JOURNEY FROM SELF-DOUBT TO EMPOWERED LEADERSHIP
This client, a Head of Marketing & Internal Communication, reached out during one of the most challenging moments of her career. She was struggling with senior leader dynamics, feeling undermined by her own team, and questioning her capability and place within the profession. Despite years of experience, self-doubt had taken hold.
From our very first conversation, we focused on cutting through the noise to understand the root of what was happening – emotionally, professionally, and relationally. Through a tailored coaching programme, we worked together to:
Rebuild her confidence and clarity in her leadership identity
Strengthen her ability to manage upwards and influence senior stakeholders
Address comparison and self-doubt with practical mindset and resilience techniques
Reconnect her with her purpose, values, and long-term vision for her career
The shift was transformative. With renewed self-belief and emotional balance, she regained her professional confidence, improved her relationships with senior leaders and her team, and began to lead from a place of calm authority rather than self-protection. The benefits extended beyond her work. She noticed a marked improvement in her personal wellbeing and sense of fulfilment.
“Within minutes of sharing things with Jo and having her help me cut through the noise, I knew that this investment in myself was worth it. Jo offers her insights from a place of knowledge, compassion and understanding. She stands by your side while encouraging you to move forward. The difference made to my professional life has also had an impact on my personal one – for that, I am truly grateful.”
Rae, Head of Marketing & Internal Communication
Unlocking Self-Belief at a Career Crossroads
This client reached out at a point when self-doubt and stress were affecting her confidence and her sense of professional impact. She wanted to feel more aligned with her purpose and be able to make a meaningful difference in her role.
Through tailored coaching sessions, we focused on:
Addressing imposter syndrome and stress, helping her identify and release limiting beliefs
Strengthening her ability to listen to and believe in herself to make confident decisions
Exploring her values, career goals and options to clarify the path forward
The results were profound. She secured a promotion and side-step opportunity simultaneously, but equally important, she gained inner peace, positivity, and renewed self-belief. She now approaches her role with confidence, clarity, and a sense of impact that she had previously been missing.
“Jo Hall is a brilliant coach. She supported me to unlock and rid myself of stress and imposter syndrome. She reminded me to listen to and trust myself – not just my head, but my heart and my gut too. Because of her support I believed in myself to apply for AND get two job offers at the same time! But way more importantly, I have found a peace and positivity in myself – I’ll be forever grateful to you.”
Susie, Senior Internal Communication Partner
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